Tuesday 01.04.2025 (maintenance window)

Cloudya App Suite – Web App
Bugfixes

• Restored the ability to start calls after participating in a meeting accessed through a link.
• Microsoft Edge “Unsupported Browser” pop up only shown once for a better user experience.

Cloudya Admin Portal 4 (Preview Environment)

• Features and Bugfixes

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 03.04.2025 (maintenance window)

Fax
Improvement:

• Improved Fax...

Tuesday 25.03.2025 (maintenance window)

Cloudya Admin Portal 4 / Cloudya App Suite

• General availability of AI based voicemail transcriptions for Cloudya business premium accounts.

Cloudya Admin Portal 4

• Other features and bugfixes.

Cloudya App Suite

• Bugfix: callback from call history is now possible if the call was answered by voicemail.

Hardphones

• New firmware:
  • Spectralink IP DECT server: version PCS24Db
  • Gigaset DECT N6x0/N870: version 2.61.2
  • Yealink W70 DECT:...

Tuesday 18.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features and bugfixes.

Nmonitoring Queues

• Feature: add Italian translations for Nmonitoring Queues emails.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 20.03.2025 (maintenance window)

Cloudya Web App and Cloudya Microsoft Outlook Add-In

• Feature:
  • New unified login.
  • Multi-factor authentication (MFA).
  • A new user profile page within the Web App to manage...

Tuesday 11.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Improvements for administration-accounts and bugfixes.

Hardphones

• Releasing Grandstream HT8xx V2 firmware for public beta-testing.
• Releasing snom D812 / D815 firmware for public beta-testing.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 13.03.2025 (maintenance window)

Internal maintenance work on telephony infrastructure.

Tuesday 04.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Feature and Bugfixes.
• Internal maintenance work on internal APIs, services and infrastructure.

Thursday 06.03.2025 (maintenance window)

No deployments planned

Tuesday 25.02.2025 (maintenance window)

Cloudya Admin Portal 4

• Feature:
  • Users can now specify the tenant’s language, e.g. to set this language as the default for new phone or fax extensions.
  • The default language for new phone or efax extensions is now inherited from the customer settings.
  • Names of referencing objects in ‘Referenced by’ tables are now displayed as links and can be opened with one click.
  • The ‘Referenced by’ table is now also displayed for services with the message ‘...

Tuesday 18.02.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features, Improvements and Bugfixes

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 20.02.2025 (maintenance window)

Internal maintenance work on internal databases and infrastructure.

Tuesday 11.02.2025 (maintenance window)

Admin Portal 4

• Improvements and Bugfixes.

Cloudya Desktop App

• Bugfix:
  • Cloudya Desktop App (MS Windows version) has better accessibility when using multiple monitors.
  • CRM Connect is now supported and fully functional on macOS 15.
  • Cloudya Desktop App is now accessible again via the desktop app icon when the app is running in the background.
  • New CRM Connect version.

Service Portal 3 API

• Others: (breaking change) removal of...

Tuesday 04.02.2025 (maintenance window)

Admin Portal 4 (PREVIEW Environment)

• Improvements and Bugfixes.

Renewal of loadbalancer certificates

• *.digitalphone.o2business.de and portal.r-kom.net.

Presence API

• Improved monitoring of the Presence API.

Firmware Bugfix

• Fixed a bug where provisioning of Gigaset Nx70 with firmware version 2.61 and higher failed by rolling out new certificate.

Import-Export API / Cloudya Admin Portal

• Feature : Enhanced endpoint to retrieve queued...

Tuesday 28.01.2025 (maintenance window)

Cloudya Admin Portal 4

• Features, Improvements, and Bugfixes.

Cloudya App Suite

• Improvements: Enhance click2dial to handle more calls efficiently (Incremental rollout).

Nhospitality

• Bugfix: fixed a bug, where in certain situations the room state could not be set.

Reporting Portal

• Bugfix: fixed a bug, where the reporting portal did not create reports for the first month for customers starting the contract mid-month.

Carrier

• ...

Tuesday 21.01.2025 (maintenance window)

NContactCenter (NCC)

• Server maintenance (expected service downtime: about 20 minutes).

Cloudya Fax

• Improvements of monitoring and stability.

Cloudya Admin Portal 4 (Preview)

• Features, improvements, and bugfixes.

Service Portal 3 (API)

• Features and bugfixes.

Telephony Infrastructure

• Change of ASN (Autonomous System Number) for carrier interconnect Nexxtra (former Sewan, former 42one).
• Improvements: cluster synchronization...

Tuesday 14.01.2025 (maintenance window)

Internal maintenance on the infrastructure

• Internally used telephony components, APIs and routings

Thursday 16.01.2025 (maintenance window)

Maintenance work on the infrastructure

• Software patches on system components

Tuesday 07.01.2025 and Thursday 09.01.2025 (maintenance window)

Maintenance work on the telephony infrastructure

• Enhance amount of available registrars
• Improve cluster synchronization
• Improve monitoring
• Improve SIP package size

Thursday 26.12.2024 (maintenance window)

Cloudya Adminportal 4

• Feature and bug fixing deployment on the production environment.

Tuesday, 17.12.2024 (maintenance window)

Cloudya Adminportal 4

• Feature and bug fixing deployment on the production environment.

Service Portal 3 API and UI

• Feature and bug fixing deployment on the production environment.

Stability improvements:

• Activating a new load balancer.
• More stable health-checks on the telephony infrastructure.

Maintenance work on the infrastructure:

• Renewal of certificates in the area of hardware telephony and for partner systems.
• Improvement of...