Tuesday 01.07.2025 (maintenance window)

Hardphones & Firmware

• Panasonic devices can not be created in Service Portal or Admin Portal anymore (Panasonic End-of-Live campaign).
• Gigaset DECT: new firmware 2.62.1 - N610 can now support 20 Handsets.

Cloudya Admin Portal 4 (on PREVIEW and PROD environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 24.06.2025 (maintenance window)

Hardphones & Firmware

• Bugfix: Hide phone numbers starting with * or # in the snom call history
  due to a changed default behavior.

Cloudya Admin Portal 4 (on PREVIEW environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 26.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 17.06.2025 (maintenance window)

Cloudya Admin Portal 4 (on PROD and PREVIEW environment)

• Features and bugfixes.

Hardphones & Firmware

• New firmware version 87 for Yealink CP935, CP965, T58 VP59.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 19.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 10.06.2025 (maintenance window)

Cloudya Admin Portal 4 (on PREVIEW environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 12.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 03.06.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 05.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 27.05.2025 (Google Play Store and Apple App Store)

Cloudya Android App and Cloudya iOS App

• Search in AI-voicemail transcriptions.
• iOS: Apple CarPlay support.
• Other features and bugfixes.

Centrexx Android App and Centrexx iOS App

• Search in AI-voicemail transcriptions.
• iOS: Apple CarPlay support.
• App rebranding.
• Other features and bugfixes.

Tuesday 27.05.2025 (NFON Platform - maintenance window)

Cloudya Admin Portal 4 (Prod and Preview Environment)

• Features and...

Tuesday 20.05.2025 (maintenance window)

Cloudya Desktop App:

• Major update for the Floating Window
  • Users can use the Floating Phone alongside the main application window.
• Updated version for CRM Connect.

Cloudya Admin Portal 4

• Features and bugfixes.

Unified Login:

• Activate the 2-step login flow for all clients.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 22.05.2025 (maintenance window)

Internal maintenance work on internal APIs,...

Tuesday 13.05.2025 (maintenance window)

Cloudya Admin Portal 4 (on PREVIEW environment)

• Features and bugfixes.

Hardphones and new firmware:

• Grandstream HT8xx devices.
• Version 10.1.193.14 for Snom Firmware.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 15.05.2025 (maintenance window)

Cloudya App Suite, Contact Center Hub

• Major improvement and bug fixes for Presence-State handelling.

Internal maintenance work on internal APIs, services...

Monday 05.05.2025 (Google Play Store)

Cloudya Android App (Hotfix)

• Fixed a bug where users were unexpectedly logged out due to slow or unstable internet connection.

Tuesday 06.05.2025 (maintenance window)

Cloudya Admin Portal 4 (on PREVIEW and PROD environment)

• Features and bugfixes.

Hardphones and new firmware:

• version 87.10 for Yealink DECT bases.
• version 10.1.193.14 for Snom Firmware.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday...

Tuesday 29.04.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 22.04.2025 (maintenance window)

Cloudya App Suite

• Improvements and bugfixes.

Cloudya Admin Portal 4

• Features and bugfixes.

Contact Center Hub

• Call handling improvements.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 24.04.2025 (maintenance window)

Cloudya Web App

• Support of Microsoft Edge browser.

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 15.04.2025 (maintenance window)

Cloudya Web App

• Feature:
  • Making calls with Web App is more resilient with certain backend services.
  • Support for Microsoft Edge browser

Cloudya Admin Portal 4 (Preview Environment)

• Features and bugfixes

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 17.04.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 08.04.2025 (maintenance window)

Cloudya Admin Portal 4 (Preview Environment)

• Features and Bugfixes

Cloudya App Suite

• Improvements: clean-up SIP devices in database for Cloudya Web App and mobile apps. Unnecessary SIP Devices are deleted if no longer in use.

Cloud Telephony

• Bugfix: Long links in email notifications no longer break when processed by certain client-side email protection systems. Email encoding now supports line breaks without disrupting links.

Hardphones...

Tuesday 01.04.2025 (maintenance window)

Cloudya App Suite – Web App
Bugfixes

• Restored the ability to start calls after participating in a meeting accessed through a link.
• Microsoft Edge “Unsupported Browser” pop up only shown once for a better user experience.

Cloudya Admin Portal 4 (Preview Environment)

• Features and Bugfixes

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 03.04.2025 (maintenance window)

Fax
Improvement:

• Improved Fax...

Tuesday 25.03.2025 (maintenance window)

Cloudya Admin Portal 4 / Cloudya App Suite

• General availability of AI based voicemail transcriptions for Cloudya business premium accounts.

Cloudya Admin Portal 4

• Other features and bugfixes.

Cloudya App Suite

• Bugfix: callback from call history is now possible if the call was answered by voicemail.

Hardphones

• New firmware:
  • Spectralink IP DECT server: version PCS24Db
  • Gigaset DECT N6x0/N870: version 2.61.2
  • Yealink W70 DECT:...

Tuesday 18.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features and bugfixes.

Nmonitoring Queues

• Feature: add Italian translations for Nmonitoring Queues emails.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 20.03.2025 (maintenance window)

Cloudya Web App and Cloudya Microsoft Outlook Add-In

• Feature:
  • New unified login.
  • Multi-factor authentication (MFA).
  • A new user profile page within the Web App to manage...

Tuesday 11.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Improvements for administration-accounts and bugfixes.

Hardphones

• Releasing Grandstream HT8xx V2 firmware for public beta-testing.
• Releasing snom D812 / D815 firmware for public beta-testing.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 13.03.2025 (maintenance window)

Internal maintenance work on telephony infrastructure.

Tuesday 04.03.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Feature and Bugfixes.
• Internal maintenance work on internal APIs, services and infrastructure.

Thursday 06.03.2025 (maintenance window)

No deployments planned

Tuesday 25.02.2025 (maintenance window)

Cloudya Admin Portal 4

• Feature:
  • Users can now specify the tenant’s language, e.g. to set this language as the default for new phone or fax extensions.
  • The default language for new phone or efax extensions is now inherited from the customer settings.
  • Names of referencing objects in ‘Referenced by’ tables are now displayed as links and can be opened with one click.
  • The ‘Referenced by’ table is now also displayed for services with the message ‘...

Tuesday 18.02.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features, Improvements and Bugfixes

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 20.02.2025 (maintenance window)

Internal maintenance work on internal databases and infrastructure.

Tuesday 11.02.2025 (maintenance window)

Admin Portal 4

• Improvements and Bugfixes.

Cloudya Desktop App

• Bugfix:
  • Cloudya Desktop App (MS Windows version) has better accessibility when using multiple monitors.
  • CRM Connect is now supported and fully functional on macOS 15.
  • Cloudya Desktop App is now accessible again via the desktop app icon when the app is running in the background.
  • New CRM Connect version.

Service Portal 3 API

• Others: (breaking change) removal of...

Tuesday 04.02.2025 (maintenance window)

Admin Portal 4 (PREVIEW Environment)

• Improvements and Bugfixes.

Renewal of loadbalancer certificates

• *.digitalphone.o2business.de and portal.r-kom.net.

Presence API

• Improved monitoring of the Presence API.

Firmware Bugfix

• Fixed a bug where provisioning of Gigaset Nx70 with firmware version 2.61 and higher failed by rolling out new certificate.

Import-Export API / Cloudya Admin Portal

• Feature : Enhanced endpoint to retrieve queued...

Tuesday 28.01.2025 (maintenance window)

Cloudya Admin Portal 4

• Features, Improvements, and Bugfixes.

Cloudya App Suite

• Improvements: Enhance click2dial to handle more calls efficiently (Incremental rollout).

Nhospitality

• Bugfix: fixed a bug, where in certain situations the room state could not be set.

Reporting Portal

• Bugfix: fixed a bug, where the reporting portal did not create reports for the first month for customers starting the contract mid-month.

Carrier

• ...

Tuesday 21.01.2025 (maintenance window)

NContactCenter (NCC)

• Server maintenance (expected service downtime: about 20 minutes).

Cloudya Fax

• Improvements of monitoring and stability.

Cloudya Admin Portal 4 (Preview)

• Features, improvements, and bugfixes.

Service Portal 3 (API)

• Features and bugfixes.

Telephony Infrastructure

• Change of ASN (Autonomous System Number) for carrier interconnect Nexxtra (former Sewan, former 42one).
• Improvements: cluster synchronization...

Tuesday 14.01.2025 (maintenance window)

Internal maintenance on the infrastructure

• Internally used telephony components, APIs and routings

Thursday 16.01.2025 (maintenance window)

Maintenance work on the infrastructure

• Software patches on system components

Tuesday 07.01.2025 and Thursday 09.01.2025 (maintenance window)

Maintenance work on the telephony infrastructure

• Enhance amount of available registrars
• Improve cluster synchronization
• Improve monitoring
• Improve SIP package size

Thursday 26.12.2024 (maintenance window)

Cloudya Adminportal 4

• Feature and bug fixing deployment on the production environment.

Tuesday, 17.12.2024 (maintenance window)

Cloudya Adminportal 4

• Feature and bug fixing deployment on the production environment.

Service Portal 3 API and UI

• Feature and bug fixing deployment on the production environment.

Stability improvements:

• Activating a new load balancer.
• More stable health-checks on the telephony infrastructure.

Maintenance work on the infrastructure:

• Renewal of certificates in the area of hardware telephony and for partner systems.
• Improvement of...