NFON Monitoring Queues (NMQ): Release update at May 26, 2026 22:00-23:00
NMQwill be upgraded to version 26.01.xx or higher.
The service may partly be interrupted for few minutes during that process.
A browser restart for clients and new user log-in is required afterwards.
All NMQinstances will be updated during the maintenance.

New Features:

• Dynamic filters at Wallboard, Page, and Widget levels
• Easier export jobs and session-based filters for reports
• Agent Page enhancements...

Tuesday 19.05.2026 (maintenance window)

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Hardware phones

• Feature: new firmware for Fanvil V series 2.12.xx 2026-0

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 21.05.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 12.05.2026 (maintenance window)

Cloudya Web App (Production environment)

• Features, improvements and bugfixes

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 14.05.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 05.05.2026 (maintenance window)

Cloudya Admin Portal 4 (Production)

• Features, improvements and bugfixes.

Cloudya iOS App (Apple store)

• Features and improvements.

Cloudya Android App (Google Play Store)

• Features and improvements.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 07.05.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 28.04.2026 (maintenance window)

Cloudya Web App

• Features, improvements and bugfixes.

Cloudya Desktop App

• Features, improvements and bugfixes.

Ncontrol

• Feature to initiate the end-of-life phase

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 30.04.2026 (maintenance window)

No deployments planned

Tuesday 21.04.2026 (maintenance window)

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 23.04.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 14.04.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Cloudya Web App

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 16.04.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 07.04.2026 (maintenance window)

Database Provisioning

• Release of Gigaset N530 DECT, N770 DECT.
• New firmware 2.68 for Gigaset DECT.

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Cloudya Web App

• Improvements.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 09.04.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 31.03.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Cloudya Web App (Production environment)

• Bugfixes and improvements.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 02.04.2026 (maintenance window)

Nia FrontDesk

• Features and improvements.

User Management Application

• Features and improvements.

Internal maintenance and stabilization measures for services and...

Tuesday 24.03.2026 (maintenance window)

Nia FrontDesk

• Features, improvements and bug fixes.

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Cloudya Web App

• Features and improvements.

Internal maintenance and stabilization measures for services and infrastructure.

Wednesday 25.03.2026 (external platforms)

Cloudya iOS App & Centrexx iOS App (Apple App store)

• Features and improvements.

Cloudya Android App & Centrexx Android App...

Tuesday 17.03.2026 (maintenance window)

Database Provisioning

• Release of Gigaset N770 Multicell DECT for beta testing.
• Improvements for Fanvil H5W, Yealink T88 and Gigaset N770.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 19.03.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 10.03.2026 (maintenance window)

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Cloudya Web App

• Features and improvements.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 12.03.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure

Tuesday 03.03.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Database Provisioning

• Release of Gigaset N530 for beta testing.
• Other improvements and bugfixes.
  • especially for Fanvil H3/H5, Yealink T77 and Snom D8xx series.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 05.03.2026 (maintenance window)

Internal maintenance and stabilization measures for services and...

Tuesday 24.02.2026 (maintenance window)

SIP Trunk Configuration UI (Production environment)

• Improvements and bugfixes.

Cloudya Web App (Production environment)

• Features, Improvements and bugfixes.

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 26.02.2026 (maintenance window)

Internal maintenance and stabilization measures for services and...

Tuesday 17.02.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview & Prod environment)

• Improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 19.02.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration UI (Preview environment)

• Improvements and bugfixes.

Nia Chatbot

• Improvements: System prompt improvements to adjust answers to...

Tuesday 10.02.2026 (maintenance window)

SIP Trunk Configuration UI (Production environment)

• Improvements and bugfixes.

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 12.02.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 03.02.2026 (maintenance window)

Cloudya Web App

• Features and improvements.

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration UI (Preview environment)

• Improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 05.02.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 27.01.2026 (maintenance window)

No deployments

Thursday 29.01.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 20.01.2026 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 22.01.2026 (maintenance window)

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

Cloudya iOS App & Centrexx (Apple App Store)

• Features and bugfixes.

Cloudya Android App & Centrexx (Google Play Store)

• Features and...

Tuesday 13.01.2026 (maintenance window)

Cloudya Admin Portal 4 (production environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 15.01.2026 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 08.01.2026 (maintenance window)

Cloudya Web App, Centrexx

• Feature and improvements

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration User Interface (Production environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure

Tuesday 23.12.2025 (maintenance window)

No deployments

Thursday 25.12.2025 (maintenance window)

No deployments

Tuesday 16.12.2025 (maintenance window)

• Internal maintenance and stabilization measures for services and infrastructure.

Thursday 18.12.2025 (maintenance window)

Deskphone & Firmware

• Official support for Yealink T7, T8 series, DECT Handset W59R PRO.

• Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 09.12.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 11.12.2025 (maintenance window)

Contact Center Hub

• Optimizing audio-codec alignment with the NFON platform.

Cloudya Admin Portal 4 (Production & Preview environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration UI (Production & Preview environment)

• Features, improvements and bugfixes.

Cloudya Web App

• Features and...

Tuesday 02.12.2025 (maintenance window)

Cloudya Admin Portal 4 (Production environment)

• · Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 04.12.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 25.11.2025 (maintenance window)

Cloudya iOS App & Centrexx (Platform: Apple App Store)

• Features, improvements and bugfixes.

Cloudya Android App & Centrexx (Platform: Google Play Store)

• Features, improvements and bugfixes.

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 27.11.2025 (maintenance window)

Cloudya Desktop App

• Features,...

Tuesday 18.11.2025 (maintenance window)

Cloudya Web App, Centrexx

• Feature and improvements.

Cloudya Admin Portal 4 (Production environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration User Interface (Production environment)

• Features, improvements and bugfixes.

NFON X powered by Telekom

• Maintenance work on the network and telephony infrastructure between Deutsche Telekom and NFON.
  (only relevant for NFON X powered by Telekom customers)

Internal...

Tuesday 11.11.2025 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

SIP Trunk Configuration User Interface (Preview environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 13.11.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure

Tuesday 04.11.2025 (maintenance window)

SIP Trunk Configuration User Interface (Productive environment)

• Features, improvements and bugfixes.

Cloudya Admin Portal 4 (Productive environment)

• Features, improvements and bugfixes.

Hardphones & Firmware

• Yealink T7 and T8 series are available for BETA testing.
• Yealink Firmware V87 set as default firmware.
• Gigaset N720 can be created by Operators and Integrators.
• Bugfixes

Internal maintenance and stabilization measures for...

Tuesday 28.10.2025 (maintenance window)

SIP Trunk Configuration User Interface

• Features, improvements and bugfixes.

Cloudya Admin Portal 4 (Preview Environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 30.10.2025 (maintenance window)

No regular deployments.

Tuesday 21.10.2025 (maintenance window)

Hardphones

• Bugfix: Yealink T77U T87W - fix for display keys.

Cloudya Admin Portal 4

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 23.10.2025 (maintenance window)

Cloudya Web App

• Bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Monday 13.10.2025 (Google Play Store)

Cloudya iOS App

• Bugfix and Improvements.

Tuesday 14.10.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 16.10.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Monday 06.10.2025 (Google Play Store)

Cloudya Android App

• Improvements

Tuesday 07.10.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 02.10.2025 (maintenance window)

Cloudya Web App

• Features, improvements and bugfixes.

Hardphones & Firmware

• Features: New firmware x.100.1 for several Yealink phones.

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 30.09.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW & PROD environment)

• Features, improvements and bugfixes

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 02.10.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 23.09.2025 (maintenance window)

Cloudya Admin Portal 4 (PROD environment)

• Features, improvements and bugfixes

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 25.09.2025 (maintenance window)

Partner version of the iOS and Android apps

• Features, improvements and bugfixes

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 16.09.2025 (maintenance window)

Cloudya Admin Portal 4 (PROD & PREVIEW environment)

• Features, improvements and bugfixes

Cloudya Web App

• Features, improvements and bugfixes

Hardphones & Firmware

• New firmware: version 2.12.23.x for Fanvil H and version 83.100.1 for Yealink T4G
• Improvements and bugfixes for Fanvil H5W and snom 710 devices.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 18.09.2025 (maintenance window)

Tuesday 09.09.2025 (maintenance window)

Cloudya Admin Portal 4 (PREVIEW environment)

• Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 11.09.2025 (maintenance window)

Internal maintenance and stabilization measures for services and infrastructure.

Tuesday 02.09.2025 (maintenance window)

No regular deployments.

Thursday 04.09.2025 (maintenance window)

No regular deployments.

Tuesday 26.08.2025 (maintenance window)

SIP Trunk Flexx Configuration UI

• Features, improvements and bugfixes.

Hardphones & Firmware

• New firmware: for Yealink T4G x.83.100.1, for Gigaset P series V 10.1.198.162, for Grandstream GXW42xx-V2 V 1.0.31.2.
• Bugfix for snom 710 public space phones (hotel mode) with firmware 8.9

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 28.08.2025 (maintenance window)

Cloudya Admin Portal 4 (PROD Environment)

Tuesday 19.08.2025 (maintenance window)

SIP Trunk Flexx Configuration UI (PROD Environment)

• Features, improvements and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 21.08.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 12.08.2025 (maintenance window)

Cloudya Admin Portal 4 (PROD Environment)

• Features, improvements and bugfixes.

Hardphones & Firmware

• Bugfix: Fixed User agent checks for Gigaset P desktop phone for public BETA testing.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 14.08.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 05.08.2025 (maintenance window)

Cloudya iOS App and Android App

• Features and improvements.

Cloudya Admin Portal 4 (PREVIEW environment)

• Features, improvements and bugfixes.

Hardphones & Firmware

• Bugfixes:
  Snom M900 / M400 support for Firmware 7.40
  Fix phone book search for Snom D8xx desktop phones.
  Fix phone book search for Gigaset P series desktop phones.
  Support to configure local alarm button on Yealink W70 DECT phones.

Internal maintenance work on...

Tuesday 29.07.2025 (maintenance window)

Cloudya Web App and Desktop App

• Features and improvements.

Cloudya Admin Portal 4 (PROD environment)

• Features, improvements and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 22.07.2025 (maintenance window)

Cloudya Admin Portal 4 (Preview environment)

• Features, improvements and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 24.07.2025 (maintenance window)

SIP Trunk Flexx

• Bugfixes

Internal maintenance work on internal APIs, services and infrastructure

Tuesday 15.07.2025 (maintenance window)

Cloudya Admin Portal 4 (on PREVIEW and PROD environment)

• Features and bugfixes.

Hardphones & Firmware

• Feature: New firmware for Yealink T4G series and T19 version 83.0.161 to be compatible with the new Yealink redirect server (new URL and new certificate only).
• Bugfixes:
  Fix for deleting Gigaset devices from redirect server (GRAPE).
  Fix for Gigaset P series BLF keys.

Internal maintenance work on internal APIs, services and...

Tuesday 08.07.2025 (maintenance window)

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 01.07.2025 (maintenance window)

Hardphones & Firmware

• Panasonic devices can not be created in Service Portal or Admin Portal anymore (Panasonic End-of-Live campaign).
• Gigaset DECT: new firmware 2.62.1 - N610 can now support 20 Handsets.

Cloudya Admin Portal 4 (on PREVIEW and PROD environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Tuesday 24.06.2025 (maintenance window)

Hardphones & Firmware

• Bugfix: Hide phone numbers starting with * or # in the snom call history
  due to a changed default behavior.

Cloudya Admin Portal 4 (on PREVIEW environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 26.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 17.06.2025 (maintenance window)

Cloudya Admin Portal 4 (on PROD and PREVIEW environment)

• Features and bugfixes.

Hardphones & Firmware

• New firmware version 87 for Yealink CP935, CP965, T58 VP59.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 19.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.

Tuesday 10.06.2025 (maintenance window)

Cloudya Admin Portal 4 (on PREVIEW environment)

• Features and bugfixes.

Internal maintenance work on internal APIs, services and infrastructure.

Thursday 12.06.2025 (maintenance window)

Internal maintenance work on internal APIs and services.