Cloudya Apps – Login and Telephony Issues

The incident has been resolved since about 07:30 UTC, and all affected services are operating normally.

We have continued to monitor the platform and have not observed any further disruptions with this service.

We apologize for the inconvenience caused and thank you for your patience and understanding.

The affected services are currently operating normally, and we are no longer observing any significant service disruptions.

Our technical teams continue to monitor the situation closely while investigating the underlying cause of the incident.

We will provide further updates if the situation changes or once additional information becomes available.

We are seeing continued improvements, and the affected services should now be available again for most users.

Some users may still experience intermittent issues while our technical teams continue working to fully restore service stability.

We are closely monitoring the situation and will provide further updates as recovery progresses.

Our investigation has confirmed that the SIP Trunk administration portal at https://siptrunk.nfon.com/ is also affected by the ongoing incident and is currently unavailable.

Our technical teams continue to work with high priority to restore all affected services. We will provide further updates as soon as new information becomes available.

Our technical teams continue to investigate the issues affecting the Cloudya Apps and are working with high priority to restore normal service.

Users may still experience login issues or unavailable telephony functionality. In addition, the user management portal at https://accounts.nfon.com/ is currently unavailable.

We will provide further updates as soon as new information becomes available.

We are currently experiencing issues affecting the Cloudya Web, Desktop, and Mobile Apps. Some users may be unable to log in, while others may experience unavailable telephony functionality after successfully logging in.

Our technical teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.