Incoming Call Issues

Minor Incident Business Telephony Cloud Telephony Infrastructure Customer Engagement Contact Center
2026-08-05 08:40 CEST · 29 minutes

Updates

Resolved

The issue was resolved at approximately 09:07 CEST. Customer tests have confirmed that incoming calls are working as expected, and subsequent monitoring has shown no further service disruption.
This incident is now considered resolved.

August 5, 2026 · 11:55 CEST
Monitoring

The issue was resolved at approximately 09:07 CEST, and customer tests have confirmed that incoming calls are working again.

We are continuing to monitor the service.

August 5, 2026 · 09:33 CEST
Investigating

The cause of the issue has been identified, and our technical department is working on a resolution.

We will provide further updates as soon as more information becomes available.

August 5, 2026 · 09:00 CEST
Issue

We have received reports that some customers are currently unable to receive incoming calls. Our technical team is actively investigating the issue. We will provide further updates as soon as more information becomes available.

August 5, 2026 · 08:40 CEST

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