Issues with Cloud Telephony

Major Incident Services Cloudya AppSuite Cloudya PBX Contact Center SIP Trunk
2025-08-27 11:38 CEST · 1 hour, 51 minutes

Updates

Monitoring

All affected services have been successfully stabilized and are fully available again. Our monitoring shows no remaining errors. Our teams are continuing to investigate the underlying root cause to ensure this issue does not reoccur. We will share further updates once more information is available.

August 27, 2025 · 13:51 CEST
Investigating

The outage remains ongoing, but not all services are impacted. Our teams have made progress in the investigation and are currently working on stabilising affected services. We will share another update as soon as we can confirm further results.

August 27, 2025 · 12:59 CEST
Investigating

The outage is still ongoing, affecting several services. Our teams are actively investigating the root cause and working on a resolution. We will continue to provide updates as soon as new information becomes available.

August 27, 2025 · 12:12 CEST
Issue

Our monitoring has detected a potential outage. The extent and scope are currently unknown. We will update as soon as we have more detailed information.

August 27, 2025 · 11:38 CEST

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