Missing audio during calls
Major Incident
Services
Cloudya PBX
2025-08-20 09:00 CEST
· 30 minutes
Updates
Retroactive
August 20, 2025 · 11:30 CEST
This morning, some calls were temporarily disrupted. This resulted in missing audio and some users were unable to accept calls.
The incident was fully resolved around 7:30 am (UTC) / 9:30 am (CEST), all services are now fully available again.
We apologise for any inconvenience caused and appreciate your patience. Should you encounter any further issues, please do not hesitate to contact us.
Additionally, for urgent matters, you may reach us by sending an email to support@nfon.com
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