Missing audio during calls
      
Major Incident
      
        Services
        Cloudya PBX
    
    
      
2025-08-20 09:00 CEST
      
      · 30 minutes
    
  Updates
          Retroactive
        
        
August 20, 2025 · 11:30 CEST
        
      
  
This morning, some calls were temporarily disrupted. This resulted in missing audio and some users were unable to accept calls.  
The incident was fully resolved around 7:30 am (UTC) / 9:30 am (CEST), all services are now fully available again.
We apologise for any inconvenience caused and appreciate your patience. Should you encounter any further issues, please do not hesitate to contact us.
Additionally, for urgent matters, you may reach us by sending an email to support@nfon.com
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