NFON Contact Center Hub (CCHub): Release update from 2025-02-04 22:00 CET to 2025-02-05 01:00 CET

Scheduled maintenance Services Contact Center
2025-02-04 22:00 CET · 3 hours

Updates

Scheduled

NFON Contact Center Hub (CCHub): Release update CCHub will be upgraded to version 2024.4 or higher. The service may partly be interrupted during that process. A browser restart for clients and new user log-in is required afterwards. With CCHub v2024.4 that is integrated into NFON business telephony (Cloudya), call distribution to agents no longer depends on the availability of correct Cloudya presence information. As a customer, you benefit from increased fault tolerance and improved service availability. Following CCHub instances will be updated during the maintenance ALL Customers ALL Resellers

December 20, 2024 · 14:35 CET

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