NFON Status

Active Incident

Updated a few seconds ago

NFON AG - Problem with UK PSTN connections Operational

Incident Status

Operational

Components

PSTN-Termination

Locations

UK


October 31, 2023 12:02 CET
October 31, 2023 11:02 UTC
[Identified] We are currently experiencing issues with PSTN calls (outbound) in UK. Our partner carrier has confirmed the fault in its network and is working on the fault clearance.

October 31, 2023 13:58 CET
October 31, 2023 12:58 UTC
[Monitoring] We have implemented a workaround for our customers and currently no longer see any problems. Our carrier continues to work on fixing the problem.

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

History (Last 7 days)

NMonitoring Queues Instance not reachablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg, Frankfurt/Main



December 1, 2023 12:05 CET
December 1, 2023 11:05 UTC
[Investigating] At the moment Nmonitoring Queues is not reachable. We are already in contact with the serviceprovider.

December 1, 2023 12:36 CET
December 1, 2023 11:36 UTC
[Monitoring] Nmonitoring Queues is reachable again - we are monitoring closely

December 1, 2023 14:58 CET
December 1, 2023 13:58 UTC
[Resolved] We haven't found any issues after close monitoring
Device platform maintenancePlanned Maintenance

Description

We will be releasing new versions of our device platform components (Provisioning, Redirection Service, Device Services, Device API). During the maintenance the components will not be available intermittently. We do not expect any impact however during maintenance window we cannot guarantee some service disruption during the window.


Components

Devices


Locations

Munich, Nuremberg


Schedule

November 28, 2023 22:30 - November 29, 2023 00:30 CET
November 28, 2023 21:30 - November 28, 2023 23:30 UTC


November 28, 2023 23:29 CET
November 28, 2023 22:29 UTC
[Update] Scheduled maintenance is starting

November 29, 2023 00:35 CET
November 28, 2023 23:35 UTC
[Update] Maintenance completed without problems
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