Scheduled maintenances
NFON Contact Center Hub (CCHub): Minor Release update
CCHub will be upgraded to version 2025.2 32.19.02 or higher.
The service may partly be interrupted during that process.
A browser restart for clients and new user log-in is required afterwards.
Following CCHub instances will be updated during the maintenance:
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Reseller
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Customer
During this maintenance, each of the Record AI Recording servers will be restarted and updated as per our version control.
This Record AI upgrade includes feature updates, minor bug fixes and performance enhancements to improve stability and efficiency. Details for the new feature additions / components will be sent separately to relevant parties.
NFON runs a high-availability solution; therefore, we do not expect any impact, and all data will remain secure in storage. In the highly...