NFON Status

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

History (Last 7 days)

Skype for Business Maintenance (Deutsche Telekom) Planned Maintenance

Description

Our partner Deutsche Telekom is conducting maintenance on the shared/hosted Skype for Business platform. Short service restrictions may occur during maintenance work. Other Skype for Business users are not affected.


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg


Schedule

July 24, 2021 18:00 - July 24, 2021 23:59 CEST
July 24, 2021 16:00 - July 24, 2021 21:59 UTC


July 24, 2021 18:00 CEST
July 24, 2021 16:00 UTC
[Update] Scheduled maintenance is starting.

July 24, 2021 23:59 CEST
July 24, 2021 21:59 UTC
[Update] Scheduled maintenance is complete.
NContactCenter Outbound IssuesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg



July 19, 2021 09:48 CEST
July 19, 2021 07:48 UTC
[Investigating] we are currently facing callout issues on NCC Mini & Webclient, we are investigating with the supplier.

July 19, 2021 11:12 CEST
July 19, 2021 09:12 UTC
[Monitoring] The issue was solved by our supplier, we'll closely monitoring the situation.

July 19, 2021 16:26 CEST
July 19, 2021 14:26 UTC
[Resolved] After a closely monitoring and consultation with our supplier we found no further problems. Therefore we close this issue.
Registration issuesOperational

Incident Status

Operational


Components

Basic Telephony


Locations

Munich, Nuremberg



July 16, 2021 16:50 CEST
July 16, 2021 14:50 UTC
[Investigating] we are currently facing registration issues on some devices. wee are currently working on a hotfix.

July 16, 2021 17:17 CEST
July 16, 2021 15:17 UTC
[Investigating] We are currently facing registration issues on some devices. We are currently working on a hotfix.

July 16, 2021 17:33 CEST
July 16, 2021 15:33 UTC
[Monitoring] problem is solved, we are still monitoring the status

July 19, 2021 09:51 CEST
July 19, 2021 07:51 UTC
[Resolved] all working again
* NFON is using the subcontractor T3CH.com LLC (Status.Io) for the notification service via E-Mail and the subcontractor Twilio Inc. for the notification service via SMS. While subscribing to the service the user accepts that the personal data (e-mail address and / or cell phone number) will be processed in the United States. Further details to privacy policy can be found here (status.io/privacy)