NFON AG Status
There is an ongoing Maintenance

Information notices

Information notice Deployment Preview (23.02.2026 - 01.03.2026)
[Information]

Tuesday 24.02.2026 (maintenance window)

SIP Trunk Configuration UI (Production environment)

  • Improvements and bugfixes.

Cloudya Web App (Production environment)

  • Features, Improvements and bugfixes.

Cloudya Admin Portal 4 (Production environment)

  • Features, improvements and bugfixes.

Internal maintenance and stabilization measures for services and infrastructure.

Thursday 26.02.2026 (maintenance window)

Internal maintenance and stabilization measures for services and...

Posted at February 20, 2026 · 12:00 CET
Unscheduled Maintenance NFON Contact Center Hub (CCHub): Partial Outage from 2026-02-20 21:11 CET
[Monitoring]

NFON Contact Center Hub (CCHUB)
Daktela has sucessfully rstored all services in cooperation with Cloudflare.

Business Telephony Administration Cloud Telephony AppSuite Cloud Telephony Infrastructure Contact Center SIP Trunk Customer Engagement
Posted at February 20, 2026 · 21:22 CET
Business Telephony Unscheduled Maintenance
30 days ago % Uptime Today
SIP Trunk Unscheduled Maintenance
30 days ago % Uptime Today
Cloud Telephony Infrastructure Unscheduled Maintenance
30 days ago % Uptime Today
Cloud Telephony AppSuite Unscheduled Maintenance
30 days ago % Uptime Today
Administration Unscheduled Maintenance
30 days ago % Uptime Today
Intelligent Assistant Operational
30 days ago % Uptime Today
AI Essentials Operational
30 days ago % Uptime Today
Nia Frontdesk Operational
30 days ago % Uptime Today
Customer Engagement Unscheduled Maintenance
30 days ago % Uptime Today
Call Monitoring Operational
30 days ago % Uptime Today
Call Recording Operational
30 days ago % Uptime Today
Contact Center Unscheduled Maintenance
30 days ago % Uptime Today
Carrier Operational
30 days ago % Uptime Today
Austria Operational
30 days ago % Uptime Today
France Operational
30 days ago % Uptime Today
Germany Operational
30 days ago % Uptime Today
Italy Operational
30 days ago % Uptime Today
Netherlands Operational
30 days ago % Uptime Today
Poland Operational
30 days ago % Uptime Today
Spain Operational
30 days ago % Uptime Today
United Kingdom Operational
30 days ago % Uptime Today

Scheduled maintenances

Scheduled maintenance  ICS/Record AI Maintenance (UK) from 2026-02-24 21:00 CET to 2026-02-27 00:00 CET
[Scheduled]

During this maintenance, each of the ICS/Record AI Recording servers will be restarted and updated as per our version control.

This Record AI upgrade includes feature updates, minor bug fixes and performance enhancements to improve stability and efficiency. Details for the new feature additions / components will be sent separately to relevant parties.

NFON runs a high-availability solution; therefore, we do not expect any impact, and all data will remain secure in storage. In the highly...

Business Telephony Call Recording
Posted at February 17, 2026 · 21:00 CET
% Uptime
30 days ago Today
Incident & maintenance history
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