NFON Status

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

Skype for Business Maintenance (Deutsche Telekom) Planned Maintenance

Schedule

August 22, 2020 20:00 - 22:00 CEST
August 22, 2020 18:00 - 20:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

Our partner Deutsche Telekom is conducting maintenance on the shared/hosted Skype for Business platform. Short service restrictions may occur during maintenance work. Other Skype for Business users are not affected.
Ncontactcenter (NCC) Service Release (DE and UK platforms)Planned Maintenance

Schedule

August 22, 2020 22:00 - August 23, 2020 02:00 CEST
August 22, 2020 20:00 - August 23, 2020 00:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

During the entire maintenance window a software update will be applied and the operation of the NCC system is partly stopped. If needed a Backup-Routing for the NCC Service numbers has to be activated for the time frame by the customer. A client browser restart and new user log-in is required after the maintenance window. No immediate further customer interaction is required thereafter.

History (Last 7 days)

Cloudya MaintenancePlanned Maintenance

Description

During this maintenance work we will be releasing a new version of Cloudya. Release Notes: https://www.nfon.com/de/service/release-notes/


Components

Secondary Telephony


Locations

Munich, Nuremberg


Schedule

August 11, 2020 22:00 - August 11, 2020 23:00 CEST
August 11, 2020 20:00 - August 11, 2020 21:00 UTC


August 11, 2020 22:03 CEST
August 11, 2020 20:03 UTC
[Update] During this maintenance work we will be releasing a new version of Cloudya. Release Notes: https://www.nfon.com/de/service/release-notes/

August 11, 2020 22:32 CEST
August 11, 2020 20:32 UTC
[Update] During this maintenance work we will be releasing a new version of Cloudya. Release Notes: https://www.nfon.com/de/service/release-notes/
Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a new version of the adminstration portal.


Components

Administration


Locations

Munich, Nuremberg


Schedule

August 11, 2020 22:00 - August 11, 2020 22:30 CEST
August 11, 2020 20:00 - August 11, 2020 20:30 UTC


August 11, 2020 22:00 CEST
August 11, 2020 20:00 UTC
[Update] starting deployment serviceportal 1.10.9.0

August 11, 2020 22:29 CEST
August 11, 2020 20:29 UTC
[Update] deployment serviceportal 1.10.9.0 complete
Skype for Business Maintenance (Deutsche Telekom) Planned Maintenance

Description

Our partner Deutsche Telekom is conducting maintenance on the shared/hosted Skype for Business platform. Short service restrictions may occur during maintenance work. Other Skype for Business users are not affected.


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg


Schedule

August 8, 2020 18:00 - August 8, 2020 23:59 CEST
August 8, 2020 16:00 - August 8, 2020 21:59 UTC


August 8, 2020 18:00 CEST
August 8, 2020 16:00 UTC
[Update] Scheduled maintenance is starting.

August 8, 2020 23:59 CEST
August 8, 2020 21:59 UTC
[Update] Scheduled maintenance is complete.
Cloudya MaintenancePlanned Maintenance

Description

Web App: Pickup call activation


Components

Basic Telephony


Locations

Munich, Nuremberg


Schedule

August 6, 2020 22:00 - August 6, 2020 23:00 CEST
August 6, 2020 20:00 - August 6, 2020 21:00 UTC


August 6, 2020 22:01 CEST
August 6, 2020 20:01 UTC
[Update] Start Maintenance

August 6, 2020 22:23 CEST
August 6, 2020 20:23 UTC
[Update] Finish Maintenance
* NFON is using the subcontractor T3CH.com LLC (Status.Io) for the notification service via E-Mail and the subcontractor Twilio Inc. for the notification service via SMS. While subscribing to the service the user accepts that the personal data (e-mail address and / or cell phone number) will be processed in the United States. Further details to privacy policy can be found here (status.io/privacy)