NFON AG Status
All systems operational
Business Telephony Operational
30 days ago % Uptime Today
SIP Trunk Operational
30 days ago % Uptime Today
Cloud Telephony Infrastructure Operational
30 days ago % Uptime Today
Cloud Telephony AppSuite Operational
30 days ago % Uptime Today
Administration Operational
30 days ago % Uptime Today
Intelligent Assistant Operational
30 days ago % Uptime Today
AI Essentials Operational
30 days ago % Uptime Today
Nia Frontdesk Operational
30 days ago % Uptime Today
Customer Engagement Operational
30 days ago % Uptime Today
Call Monitoring Operational
30 days ago % Uptime Today
Call Recording Operational
30 days ago % Uptime Today
Contact Center Operational
30 days ago % Uptime Today
Carrier Operational
30 days ago % Uptime Today
Austria Operational
30 days ago % Uptime Today
France Operational
30 days ago % Uptime Today
Germany Operational
30 days ago % Uptime Today
Italy Operational
30 days ago % Uptime Today
Netherlands Operational
30 days ago % Uptime Today
Poland Operational
30 days ago % Uptime Today
Spain Operational
30 days ago % Uptime Today
United Kingdom Operational
30 days ago % Uptime Today

Information notices

Information notice Deployment Preview (24.08.2026 - 30.08.2026)
[Information]

Tuesday 25.08.2026 (maintenance window)

Important internal maintenance and stabilization measures for services and infrastructure.

Thursday 27.08.2026 (maintenance window)

Important internal maintenance and stabilization measures for services and infrastructure.

Posted at August 21, 2026 · 12:00 CEST
Information notice Password Reset Temporarily Unavailable
[Information]

As a precautionary security measure, we have temporarily disabled the password reset functionality for Cloudya Login / NFON User Management due to a vulnerability in a third-party software component used in our authentication infrastructure.

There is no indication of exploitation or unauthorized access. This is a purely precautionary measure to protect our users.

We are actively working on the issue and will restore the functionality as soon as it is safe to do so.

Business Telephony Administration
Posted at August 21, 2026 · 10:54 CEST

Scheduled maintenances

Scheduled maintenance NFON Contact Center Hub (CCHub): Emergency Maintenance from 2026-08-22 23:00 CEST to 2026-08-23 01:00 CEST
[Scheduled]

NFON Contact Center Hub (CCHub): Emergency Maintenance

We would like to inform you, that an Emergency Maintenance will take place.

Our partner, Daktela has informed us, that there will be a short service interruption during the maintenance.

A browser restart for clients and a new user login are required afterwards.

Following CCHub instances will be updated during the maintenance:

  • Reseller

  • Customer

Business Telephony Administration Cloud Telephony AppSuite Cloud Telephony Infrastructure Contact Center SIP Trunk Customer Engagement
Posted at August 21, 2026 · 16:14 CEST

Past Incidents

Scheduled maintenance Scheduled Maintenance – Frankfurt Data Center from 2026-08-20 22:00 CEST to 2026-08-21 00:00 CEST
[Scheduled]

During the maintenance window on Thursday, August 20, 2026, necessary maintenance work will be carried out at the Frankfurt data center.
This will affect specific services across all three data centers.
These services will be synchronized across the data centers and must be temporarily disabled for the duration of the synchronization.
As a result, the Voicemail Service and the Service Portal 3 API (UIs) will experience approximately 30 minutes of downtime. During this time, some AppSuite...

Business Telephony Cloud Telephony AppSuite Cloud Telephony Infrastructure
Posted at August 18, 2026 · 15:28 CEST
% Uptime
30 days ago Today
Incident & maintenance history
This page is automatically updated every 60 seconds