NFON Status

All Systems Operational

Updated a few seconds ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

NFON Contact Center Hub: Major Release Upgrade (Customer) - postponed Planned Maintenance

Schedule

April 9, 2024 22:00 - April 10, 2024 01:00 CEST
April 9, 2024 20:00 - April 9, 2024 23:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg, Frankfurt/Main

Description

We have developed additional testing procedures to ensure proper functionality after the upgrade of CCHub. In order to test these procedures in more detail, we will postpone the upgrade and keep you informed of a new upgrade date. Contact Center Hub for Customers will be upgraded to version 2024.01 (previous naming convention v6.27). During this process, the service may be partially interrupted. A browser restart for clients and a new user login will be required afterwards. Further information about the new functions can be found here: https://customer.daktela.com/changelog/v6plus/
NFON Contact Center Hub: Major Release Upgrade (Reseller) - postponedPlanned Maintenance

Schedule

April 9, 2024 22:00 - April 10, 2024 01:00 CEST
April 9, 2024 20:00 - April 9, 2024 23:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg, Frankfurt/Main

Description

We have developed additional testing procedures to ensure proper functionality after the upgrade of CCHub. In order to test these procedures in more detail, we will postpone the upgrade and keep you informed of a new upgrade date. Contact Center Hub for Resellers will be upgraded to version 2024.01 (previous naming convention v6.27). (customer instances will be upgraded at a later time) During this process, the service may be partially interrupted. A browser restart for clients and a new user login will be required afterwards. Further information about the new functions can be found here: https://customer.daktela.com/changelog/v6plus/
Cloudya Backend MaintenancePlanned Maintenance

Schedule

April 25, 2024 22:00 - April 26, 2024 02:00 CEST
April 25, 2024 20:00 - April 26, 2024 00:00 UTC

Components

Basic Telephony, Secondary Telephony

Locations

Munich, Nuremberg

Description

During this maintenance we are performing work on our Cloudya backend services. We do not expect any impact, but we cannot guarantee uninterrupted service during the maintenance window.

History (Last 7 days)

Release rollout Registrar Infrastruktur Planned Maintenance

Description

We will perform a planned Firmware deployment on our Registrar Infrastruktur in our data centers. During this maintenance customer services should not be affected. In case of a short outage, registrations/authentication for customer devices are not possible.


Components

Devices


Locations

Munich, Nuremberg, Frankfurt/Main


Schedule

April 23, 2024 22:00 - April 23, 2024 23:55 CEST
April 23, 2024 20:00 - April 23, 2024 21:55 UTC


April 23, 2024 22:00 CEST
April 23, 2024 20:00 UTC
[Update] Scheduled maintenance is starting.

April 23, 2024 23:55 CEST
April 23, 2024 21:55 UTC
[Update] Scheduled maintenance is complete.
Release rollout Carrier SBC Infrastruktur Planned Maintenance

Description

We will perform a planned Firmware deployment on our Carrier Infrastruktur in our data centers. During this maintenance Customer services should not be affected.


Components

PSTN-Termination


Locations

Munich, Nuremberg, Frankfurt/Main, UK, Spain, Austria, Switzerland, Netherlands, France, Italy


Schedule

April 23, 2024 22:00 - April 23, 2024 23:55 CEST
April 23, 2024 20:00 - April 23, 2024 21:55 UTC


April 23, 2024 22:00 CEST
April 23, 2024 20:00 UTC
[Update] Scheduled maintenance is starting.

April 23, 2024 23:55 CEST
April 23, 2024 21:55 UTC
[Update] Scheduled maintenance is complete.
Release rollout Registrar InfrastrukturPlanned Maintenance

Description

We will perform a planned Firmware deployment on our Registrar Infrastruktur in our data centers. During this maintenance customer services should not be affected. In case of a short outage, registrations/authentication for customer devices are not possible.


Components

Devices


Locations

Munich, Nuremberg, Frankfurt/Main


Schedule

April 18, 2024 22:00 - April 18, 2024 23:55 CEST
April 18, 2024 20:00 - April 18, 2024 21:55 UTC


April 18, 2024 22:00 CEST
April 18, 2024 20:00 UTC
[Update] Scheduled maintenance is starting.

April 18, 2024 23:55 CEST
April 18, 2024 21:55 UTC
[Update] Scheduled maintenance is complete.
Release rollout Carrier SBC InfrastrukturPlanned Maintenance

Description

We will perform a planned Firmware deployment on our Carrier Infrastruktur in our data centers. During this maintenance Customer services should not be affected.


Components

PSTN-Termination


Locations

Munich, Nuremberg, Frankfurt/Main, UK, Spain, Austria, Switzerland, Netherlands, France, Italy


Schedule

April 18, 2024 22:00 - April 18, 2024 23:55 CEST
April 18, 2024 20:00 - April 18, 2024 21:55 UTC


April 18, 2024 22:00 CEST
April 18, 2024 20:00 UTC
[Update] Scheduled maintenance is starting.

April 18, 2024 23:55 CEST
April 18, 2024 21:55 UTC
[Update] Scheduled maintenance is complete.
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