Information notices
Tuesday 13.10.2026 (maintenance window)
Hardphones
- Important fix for snom provisioning.
Internal stabilization measures for infrastructure.
Thursday 08.10.2026 (maintenance window)
No deployments
As a precautionary security measure, we have temporarily disabled the password reset functionality for Cloudya Login / NFON User Management due to a vulnerability in a third-party software component used in our authentication infrastructure.
There is no indication of exploitation or unauthorized access. This is a purely precautionary measure to protect our users.
We are actively working on the issue and will restore the functionality as soon as it is safe to do so.
Scheduled maintenances
NFON Contact Center Hub (CCHub): Major Release update
CCHub will be upgraded to version 2026.1.
With this version, we will be rolling out the new NEO user interface as standard.
The CLASSIC user interface will no longer be supported in future software versions.
The service may partly be interrupted during that process.
A browser restart for clients and new user log-in is required afterwards.
Following CCHub instances will be updated during the maintenance:
- Reseller
- Customer (except...
NFON Contact Center Hub (CCHub): Major Release update
CCHub will be upgraded to version 2026.1.
With this version, we will be rolling out the new NEO user interface as standard.
The CLASSIC user interface will no longer be supported in future software versions.
The service may partly be interrupted during that process.
A browser restart for clients and new user log-in is required afterwards.
Following CCHub instances will be updated during the maintenance:
- Customer (UK)