NFON Status

All Systems Operational

Updated 5 hours ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

Scheduled Maintenance

Tollring Callrecording Maintenance/UpgradePlanned Maintenance

Schedule

May 24, 2018 22:00 - May 25, 2018 01:00 CEST
May 24, 2018 20:00 - May 24, 2018 23:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

During the maintenance our partner Tollring will do a ICS Record 3.6 upgrade. There will be a short downtime for call recordings. Further details will be provided closer to time with full deployment schedule.
Update Administration PortalPlanned Maintenance

Schedule

May 24, 2018 22:00 - 23:00 CEST
May 24, 2018 20:00 - 21:00 UTC

Components

Administration

Locations

Munich, Nuremberg

Description

During this maintenance work we will be releasing a new version of the adminstration portal.
SOAP API MaintenancePlanned Maintenance

Schedule

May 24, 2018 22:00 - 23:00 CEST
May 24, 2018 20:00 - 21:00 UTC

Components

Administration

Locations

Munich, Nuremberg

Description

During this maintenance work we will be releasing a new version of the SOAP API.
Ncontactcenter (NCC) Infrastructure UpdatePlanned Maintenance

Schedule

May 26, 2018 22:00 - May 27, 2018 03:00 CEST
May 26, 2018 20:00 - May 27, 2018 01:00 UTC

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

A network configuration change will be applied as well as enhancements to the SIP trunking. During the entire maintenance window the operation of the NCC system is not guaranteed. No customer interaction is required after the infrastructure changes are applied.
Hardware maintenancePlanned Maintenance

Schedule

May 28, 2018 22:00 - May 29, 2018 02:00 CEST
May 28, 2018 20:00 - May 29, 2018 00:00 UTC

Components

Basic Telephony

Locations

Munich, Nuremberg

Description

We will be performing hardware maintenance in our voice network infrastructure. We are trying to minimize effects for our customers. During some parts of the maintenance there can be a short registration-loss (<2minutes) for TCP/TLS-based registrations.

History (Last 7 days)

Update Redirection ServicePlanned Maintenance

Description

During this maintenance we will be releasing a new version of our redirection service. During the maintenance the redirection service will not be available intermittently. We do not expect any impact on our telephony platform.


Components

Devices


Locations

Munich, Nuremberg


Schedule

May 22, 2018 22:00 - May 22, 2018 23:00 CEST
May 22, 2018 20:00 - May 22, 2018 21:00 UTC


May 22, 2018 23:49 CEST
May 22, 2018 21:49 UTC
[Update] Scheduled maintenance is starting

May 23, 2018 00:28 CEST
May 22, 2018 22:28 UTC
[Update] Maintenance completed without problems
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