NFON Status

Active Incident

Updated 10 hours ago

Incident Status

Partial Service Disruption

Components

Third Party Integration / Value Add Services

Locations

Nuremberg, Munich



November 23, 2017 11:08AM CET
[Identified] Our third party solution provider is experiencing sporadic issues with inbound/outbound calls on the hosted Skype for Business platform. Only some customers on this German hosting platform are affected.

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Partial Service Disruption

Scheduled Maintenance

Update Administration PortalPlanned Maintenance

Schedule

November 23, 2017 10:00PM - 11:30PM CET

Components

Administration

Locations

Munich, Nuremberg

Description

During this maintenance work we will be releasing a new version of the adminstration portal.

Schedule

November 23, 2017 10:00PM - 11:30PM CET

Components

Devices

Locations

Munich, Nuremberg

Description

During this maintenance we will be releasing new versions of our device components: - Provisioning - Redirection Service - Device Services
Ncontrol MaintenancePlanned Maintenance

Schedule

November 23, 2017 10:00PM - 11:00PM CET

Components

User self care

Locations

Munich, Nuremberg

Description

During this maintenance work we will be releasing a new version of Ncontrol.
Network MaintenancePlanned Maintenance

Schedule

December 2, 2017 10:00PM - December 3, 2017 4:00AM CET

Components

Basic Telephony, Secondary Telephony, Administration, User self care, Devices, PSTN-Termination, Upstream/Peerings, Third Party Integration / Value Add Services

Locations

Munich, Nuremberg, UK, Spain, Austria, Switzerland, Netherlands

Description

We are conducting network maintenance. Due to the nature of the maintenance short service interruptions may occur.

Schedule

December 9, 2017 10:00PM - December 10, 2017 6:00AM CET

Components

Third Party Integration / Value Add Services

Locations

Munich, Nuremberg

Description

During the entire maintenance window the operation of the NCC system is not guaranteed. A separate reminder and detailed instruction will be issued to the relevant NCC customers, the 20th November via E-Mail.

History (Last 7 days)

Incident Status

Operational


Components

Secondary Telephony


Locations

Munich, Nuremberg




November 17, 2017 9:30AM CET
[Investigating] Currently it is not possible to Register via FMC Client. We are currently working on that issue.

November 17, 2017 10:36AM CET
[Resolved] FMC Service is up and running again