NFON Status

All Systems Operational

Updated 4 days ago

Basic Telephony




Operational

Secondary Telephony




Operational

Administration




Operational

User self care




Operational

Devices




Operational

PSTN-Termination




Operational

Upstream/Peerings




Operational

Third Party Integration / Value Add Services




Operational

History (Last 7 days)

Tollring maintenancePlanned Maintenance

Description

Our service provider TOLLRING will install updates and perform maintenance on their recording systems. During the maintenance recording might be impaired for several minutes. neorecording customers are not affected.


Components

Third Party Integration / Value Add Services


Locations

Munich, Nuremberg


Schedule

July 20, 2017 10:00PM - July 21, 2017 3:00AM CEST


July 20, 2017 10:00PM CEST
[Update] Scheduled maintenance is starting.

July 21, 2017 3:00AM CEST
[Update] Scheduled maintenance is complete.
Update Administration PortalPlanned Maintenance

Description

During this maintenance work we will be releasing a new version of the adminstration portal.


Components

Administration


Locations

Munich, Nuremberg


Schedule

July 20, 2017 10:00PM - July 20, 2017 11:45PM CEST


July 20, 2017 10:00PM CEST
[Update] starting deployment portal 1.9.13.0

July 20, 2017 11:41PM CEST
[Update] Portal and API 1.9.13.0 successfully deployed
Update ProvisioningPlanned Maintenance

Description

During this maintenance we will be releasing a new version of our provisioning platform. We do not expect any impact on our telephony platform.


Components

Devices


Locations

Munich, Nuremberg


Schedule

July 20, 2017 10:00PM - July 20, 2017 11:00PM CEST


July 20, 2017 10:07PM CEST
[Update] Scheduled maintenance is starting

July 20, 2017 11:01PM CEST
[Update] Maintenance completed without problems
FMC Client registration issueOperational

Incident Status

Operational


Components

Secondary Telephony


Locations

Munich, Nuremberg



July 20, 2017 9:53AM CEST
[Investigating] we are investigating that issue.

July 20, 2017 11:44AM CEST
[Resolved] the registration and licensing issues are solved now.
Problems on creating new FMC DevicesPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Secondary Telephony


Locations

Munich, Nuremberg



July 19, 2017 3:57PM CEST
[Investigating] We are currently experiencing problems with creating new FMC Devices. We are currently investigating this issue.

July 20, 2017 9:09AM CEST
[Resolved] all license issues are resolved.
FMC Server MaintenancePlanned Maintenance

Description

we need to do maintenance work on our FMC Plattform. There can be a short outage on FMC calls during this maintenance window.


Components

Secondary Telephony


Locations

Munich, Nuremberg


Schedule

July 19, 2017 12:00PM - July 19, 2017 12:00PM CEST


July 19, 2017 10:03PM CEST
[Update] starting planed work

July 19, 2017 10:32PM CEST
[Update] all work done.
Outgoing fax impairedPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Secondary Telephony


Locations

Munich, Nuremberg



July 18, 2017 12:28PM CEST
[Identified] Sending of fax documents is currently delayed

July 18, 2017 12:57PM CEST
[Monitoring] Outgoing fax is operational again and we are monitoring the situation

July 18, 2017 2:47PM CEST
[Resolved] The efax service is back up and running normally
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